Shipping Policies
Tracking
It is your responsibility to monitor the progress of your shipment and expected delivery date to make sure you are able to receive the package on the day of expected delivery. Lashphemy® is not responsible for stolen packages.
You can access the most up to date tracking information via the carrier USPS.com or UPS.com. If you have questions about the location of your order, please contact USPS or UPS. If your package has been marked as “Delivered” but is not in your possession, an official missing package investigation must be completed with the shipping carrier first before any replacement will be sent.
United States & Puerto Rico Shipping
Orders placed Monday-Friday will be shipped within 24 hours. Orders placed Saturday or Sunday will be shipped on the next business day (Monday).
International Shipping
For international orders, please send an email to help@lashphemy.com
Please include:
- Full Name
- Shipping Address
- Telephone Number
- Email address associated with PayPal account
- List of items you wish to purchase International orders will be completed through PayPal and shipped via UPS or DHL.
Important: Lashphemy® is not responsible for additional Customs Fees. Any duties due at the time of delivery are the responsibility of the receiving customer. Please contact your local Customs Office for more information regarding Import Duties for your area. If duties are refused at time of delivery by the receiving customer, the package will be abandoned and the customer will NOT receive a refund.